How can I completely reset/delete my Modus account?
If you need to reset or delete your Modus account, we're here to help. Currently, Modus does not support in-app account deletion or reset. However, our dedicated team can assist you with these requests manually.
- For account deletion or reset, please follow these steps:
- Contact support: Reach out to our support team via tom@modusai.app. Provide your account details along with a brief explanation of your request (reset or deletion).
- Verification: For your security, we may ask for additional information to verify your identity and ensure the protection of your data.
- Processing Your Request: Once your request is verified, our team will promptly process it. For account resets, we will guide you through the steps to start afresh while preserving any essential data if needed. For account deletions, we will ensure all your data is securely and permanently removed.
- Confirmation: After your request is processed, you will receive a confirmation email from us.
We value your privacy and data security. If you have any concerns or require further assistance, don't hesitate to get in touch.